Cookie Policy
Last updated: April 5, 2026
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, understand how you interact with content, and improve your overall experience. PlayerOS uses cookies and similar technologies (such as local storage and session storage) across our marketing site and platform.
2. Types of Cookies We Use
We categorize our cookies into the following groups:
Essential Cookies
Required for the platform to function. These include authentication tokens, session identifiers, CSRF protection tokens, and property context. You cannot opt out of essential cookies as the platform cannot operate without them.
Analytics Cookies
Help us understand how visitors interact with our website by collecting and reporting information anonymously. We use these to measure page performance, identify popular content, and improve the user experience. Analytics cookies include page view tracking, feature usage metrics, and error reporting.
Preference Cookies
Remember your choices such as theme preference (light/dark mode), language, sidebar state, and other UI settings. These cookies make your experience more personalized but are not strictly necessary.
Marketing Cookies
Used to deliver relevant content and measure the effectiveness of our marketing campaigns. These may be set by third-party advertising partners and are only activated with your explicit consent.
3. Specific Cookies We Set
| Cookie | Purpose | Duration | Type |
|---|---|---|---|
| sb-*-auth-token | Authentication session | Session | Essential |
| playeros-theme | Theme preference (dark/light) | 1 year | Preference |
| playeros-cookie-consent | Stores your cookie preferences | 1 year | Essential |
| sidebar:state | Dashboard sidebar open/closed | Session | Preference |
4. Third-Party Cookies
Some cookies may be set by third-party services we use, such as analytics providers. These third parties have their own privacy policies governing how they use information collected through cookies. We do not control these third-party cookies. Currently, we do not use third-party advertising cookies on our marketing site.
5. Managing Your Cookie Preferences
When you first visit PlayerOS, a cookie consent banner allows you to accept or customize which cookie categories are enabled. You can update your preferences at any time by clicking the cookie settings link in the footer. Additionally, most web browsers allow you to control cookies through their settings. Note that disabling essential cookies may prevent you from using certain features of the platform.
6. Data Retention
Session cookies are deleted when you close your browser. Persistent cookies remain on your device for the duration specified in the table above, or until you delete them manually. Analytics data collected via cookies is retained in aggregated form and is not linked to your personal identity.
7. Updates to This Policy
We may update this cookie policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last updated" date at the top of this page indicates when this policy was last revised.
8. Contact Us
If you have questions about our use of cookies, please contact us at privacy@playeros.ai.