PlayerOS is a casino marketing platform purpose-built for casinos, sports betting, and gaming operators. It centralizes player data and multi-channel messaging (email, SMS, AI voice, web push, and a branded Player Inbox) with gaming-specific data (Player ID, tier, ADT, coin-in) and TCPA/CCPA/GDPR compliance.

Does PlayerOS have an API and MCP server for AI agents?

Yes. PlayerOS has a REST API at https://api.playeros.ai with property-scoped API keys and an OpenAPI spec at https://playeros.ai/openapi.json, plus a Model Context Protocol (MCP) server at https://api.playeros.ai/api/mcp exposing 25 agent tools.

How much does PlayerOS cost?

Starter is free (500 players, 1,000 messages/month), Pro is $499/month (25,000 players, 100,000 messages/month), and Enterprise is $2,499/month (unlimited players, custom volume).

Privacy Policy | PlayerOS

1. Information We Collect

We collect information you provide directly, such as your name, email address, company name, and phone number when you create an account, request a demo, or subscribe to our newsletter. We also collect usage data automatically through cookies and similar technologies, including IP address, browser type, pages visited, and interaction data.

2. How We Use Your Information

We use your information to provide and improve our services, communicate with you about your account and our products, send marketing communications (with your consent), ensure platform security, and comply with legal obligations. We process player data on behalf of our casino clients strictly as a data processor.

3. Data Sharing

We do not sell your personal information. We may share data with service providers who assist in operating our platform (e.g., email delivery, analytics), when required by law, or with your consent. Our casino clients' player data is never shared between properties or with third parties.

4. Data Security

We implement industry-standard security measures including encryption at rest and in transit, role-based access controls, property-level data isolation, regular security audits, and SOC 2 compliance practices. All player data is stored with strict multi-tenant isolation.

5. Cookies

We use essential cookies to operate the platform, analytics cookies to understand usage patterns, and preference cookies to remember your settings. You can manage your cookie preferences at any time through our cookie settings dialog. See our cookie consent banner for details.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data, opt out of marketing communications, and restrict or object to processing. To exercise these rights, contact us at privacy@playeros.com.

7. CCPA & State Privacy Laws

If you are a California resident, you have additional rights under the CCPA including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of personal information. We do not sell personal information.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance.

10. Contact Us

For questions about this privacy policy or our data practices, contact us at privacy@playeros.com.