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    Built for today's casino marketing teams

    Your players deserve
    better communication.

    The first purpose-built communication platform for casinos, sports betting, and gaming platforms. Email, SMS, AI Voice, and a branded Player Inbox — all powered by your player data.

    playeros.ai/dashboard
    Active Players
    24,891+12%
    Messages Sent
    142K+34%
    Open Rate
    68%+8%
    Campaign PerformanceLast 12 months
    45%
    62%
    38%
    78%
    55%
    90%
    72%
    85%
    68%
    92%
    76%
    88%
    Birthday Campaign sent to 1,240 players
    Lapsed Player Journey triggered 89 enrollments
    Weekend Free Play offer redeemed 312 times

    One platform. Five pillars.

    Everything casino marketing teams need — from player data to campaign execution to interactive engagement.

    Data

    Unified player database with gaming-specific fields, smart segmentation, and automated hygiene.

    Campaigns

    Email, SMS, AI Voice, and Inbox — design, target, and send from one builder.

    Games

    Interactive mini-games — spin wheels, scratch cards, prize picks — delivered through campaigns.

    Player Inbox

    A branded Web App channel installed in seconds. No app store, no friction.

    Results

    Attribution, ROI, channel comparison, and real-time campaign analytics.

    See it in action

    Click through the modules to see how PlayerOS works end to end.

    Player Database

    Import from CSV or your PMS. Every field speaks gaming: Player ID, tier status, ADT, coin-in, householding, trip history. Build segments with AND/OR logic and save them for campaigns.

    CSV / Excel
    PlayerOS Data
    CRM / PMS
    PlayerOS
    Segment: High-Value Active
    1,247 players
    Tier StatusisGold
    AND
    Last Visitwithin30 days
    AND
    ADTgreater than$150
    OR
    Email Opt-InisTrue
    Industry First

    A branded inbox direct to every player

    Stop competing with 40+ marketing emails per week. Give your players a dedicated channel — their own branded inbox with offers, messages, loyalty status, and direct host chat.

    • No app store, no download — installable Web App from link or QR
    • Push notifications with 92% open rates
    • Two-way host messaging with read receipts
    • QR scan attribution and geofence location tracking
    Learn More
    9:41
    P
    My Inbox
    Weekend Free Play2m ago

    $50 bonus — this Friday only

    Tier Upgrade!1h ago

    You've reached Gold status

    New Event3h ago

    VIP Slot Tournament — RSVP now

    Your Host Sarah5h ago

    Happy birthday! I have something for you

    Inbox
    Offers
    Chat
    Profile
    Player Games4x engagement
    March Madness Spin

    Hey Sarah! Ready to spin?

    Plays left: 2Entries: 47
    Grand Prize Drawing

    $5,000 Cash — March 15th

    More entries = better odds!

    Built-In Gamification

    Games that keep players coming back

    Embed interactive games directly in your campaigns and Player Inbox. Players spin wheels, scratch cards, and pick prizes — earning entries to automated drawings that drive sustained off-floor engagement.

    • Spin the Wheel, Scratch Cards, Prize Pick & more game types
    • Server-validated outcomes — no client-side cheating
    • Branded landing pages personalized per player
    • Entry-based drawings with automated winner selection
    Explore Games

    Automate every player touchpoint

    Build multi-step journeys with a visual canvas. Trigger on player events, branch by data, A/B test content, and let AI optimize send times — across all channels simultaneously.

    Lapsed Player Win-Back
    Tier Upgrade Rewards
    Birthday Campaigns
    Post-Visit Follow-Up
    Player Visits
    Wait 24h
    Has Email?
    Yes
    Send Email
    No
    Send SMS
    Inbox Push
    Goal Met

    Built for the gaming industry

    Not another generic marketing cloud. Every feature speaks the language of casino marketing.

    Player Inbox Web App

    White-labeled, installable from a link or QR code. Offers, messages, loyalty status, and two-way host chat — all in one app.

    Interactive Player Games

    Spin wheels, scratch cards, and prize picks delivered through campaigns. Players earn drawing entries, driving repeat engagement between visits.

    Player Database

    Player ID-centric profiles with tier status, ADT, coin-in, householding, trip history, and smart segmentation.

    Multi-Channel Campaigns

    Visual drag-and-drop builder for Email, SMS, and Inbox with real-time previews and gaming-specific merge tags.

    Two-Way Host Chat

    Host-to-player direct messaging. Assigned conversations, canned responses, read receipts, and conversation history.

    AI-Powered Journeys

    Predictive lapsed player scoring, AI send-time optimization, A/B testing, and multi-step automation with branching logic.

    Enterprise Ready

    Multi-tenant, role-based access, property-level data isolation, TCPA compliance tools, and SOC 2 readiness.

    Trusted by casino marketers

    Hear from the operators

    Marketing teams at casinos across the country are switching to PlayerOS.

    "Open rates went from 22% to over 60% with the Player Inbox. We've never seen engagement like this."

    SC

    Sarah C.

    VP of Marketing

    3-Property Casino Group · Oklahoma

    "Replaced our legacy ESP and saved $180K/year. The ROI was obvious within the first month."

    MW

    Marcus W.

    CMO

    Single-Property Tribal Casino · Arizona

    "The journey builder is exactly what we needed. Lapsed player win-back campaigns practically run themselves now."

    DR

    Diana R.

    Director of Player Dev

    Resort & Casino · Minnesota

    "Finally, a platform that speaks our language. Tier status, ADT, coin-in — it's all native."

    JO

    James O.

    Database Marketing Mgr

    Regional Casino · New Mexico

    "We reduced our marketing tech spend by 60% and actually improved results. That never happens."

    JL

    Jennifer L.

    CFO

    2-Property Casino Group · Mississippi

    "Open rates went from 22% to over 60% with the Player Inbox. We've never seen engagement like this."

    SC

    Sarah C.

    VP of Marketing

    3-Property Casino Group · Oklahoma

    "Replaced our legacy ESP and saved $180K/year. The ROI was obvious within the first month."

    MW

    Marcus W.

    CMO

    Single-Property Tribal Casino · Arizona

    "The journey builder is exactly what we needed. Lapsed player win-back campaigns practically run themselves now."

    DR

    Diana R.

    Director of Player Dev

    Resort & Casino · Minnesota

    "Finally, a platform that speaks our language. Tier status, ADT, coin-in — it's all native."

    JO

    James O.

    Database Marketing Mgr

    Regional Casino · New Mexico

    "We reduced our marketing tech spend by 60% and actually improved results. That never happens."

    JL

    Jennifer L.

    CFO

    2-Property Casino Group · Mississippi

    "Players actually install the Inbox within seconds. No app store friction means 4x more adoption than our old app."

    RT

    Rachel T.

    Digital Experience Lead

    Riverboat Casino · Iowa

    "We went from 3 disconnected tools to one platform. The time savings alone justified the switch."

    KP

    Kevin P.

    Marketing Operations

    4-Property Gaming Group · Nevada

    "Host chat changed everything. Our high-value players feel personally connected now — retention is up 34%."

    AM

    Angela M.

    VP of Hospitality

    Mountain Resort Casino · Colorado

    "The QR code attribution finally tells us which floor locations drive the most player app installs."

    RB

    Robert B.

    Analytics Director

    Waterfront Casino · Michigan

    "Real-time campaign analytics mean we can adjust mid-send. No more waiting days for reports."

    BH

    Brandon H.

    Email Marketing Lead

    Single-Property Casino · Montana

    "Players actually install the Inbox within seconds. No app store friction means 4x more adoption than our old app."

    RT

    Rachel T.

    Digital Experience Lead

    Riverboat Casino · Iowa

    "We went from 3 disconnected tools to one platform. The time savings alone justified the switch."

    KP

    Kevin P.

    Marketing Operations

    4-Property Gaming Group · Nevada

    "Host chat changed everything. Our high-value players feel personally connected now — retention is up 34%."

    AM

    Angela M.

    VP of Hospitality

    Mountain Resort Casino · Colorado

    "The QR code attribution finally tells us which floor locations drive the most player app installs."

    RB

    Robert B.

    Analytics Director

    Waterfront Casino · Michigan

    "Real-time campaign analytics mean we can adjust mid-send. No more waiting days for reports."

    BH

    Brandon H.

    Email Marketing Lead

    Single-Property Casino · Montana

    "Push notifications with 92% open rates. Email can't compete with that kind of immediacy."

    LN

    Lisa N.

    CRM Manager

    Coastal Resort & Casino · California

    "Onboarding was seamless. We imported 200K player records and were sending campaigns within a week."

    DH

    David H.

    IT Director

    Tribal Casino · Washington

    "The multi-property support is a game changer. One dashboard, four properties, completely isolated data."

    PW

    Patricia W.

    SVP Marketing

    3-Property Gaming Corp · Louisiana

    "Birthday campaigns with the Player Inbox drive 3x more visits than our old email-only approach."

    CD

    Chris D.

    Player Marketing Mgr

    Desert Casino · Nevada

    "A/B testing across channels is built in. We found SMS outperforms email 2:1 for weekend offers."

    MG

    Michelle G.

    Campaign Strategist

    Lakeside Casino · Wisconsin

    "Push notifications with 92% open rates. Email can't compete with that kind of immediacy."

    LN

    Lisa N.

    CRM Manager

    Coastal Resort & Casino · California

    "Onboarding was seamless. We imported 200K player records and were sending campaigns within a week."

    DH

    David H.

    IT Director

    Tribal Casino · Washington

    "The multi-property support is a game changer. One dashboard, four properties, completely isolated data."

    PW

    Patricia W.

    SVP Marketing

    3-Property Gaming Corp · Louisiana

    "Birthday campaigns with the Player Inbox drive 3x more visits than our old email-only approach."

    CD

    Chris D.

    Player Marketing Mgr

    Desert Casino · Nevada

    "A/B testing across channels is built in. We found SMS outperforms email 2:1 for weekend offers."

    MG

    Michelle G.

    Campaign Strategist

    Lakeside Casino · Wisconsin

    "The geofencing feature lets us push offers when players walk in. It's like having a greeter for everyone."

    TR

    Tony R.

    Director of Operations

    2-Property Tribal Casino · Oregon

    "We cut player churn by 28% in the first quarter. The journey automations are incredibly effective."

    SK

    Samantha K.

    Retention Manager

    Regional Casino · Indiana

    "Setup took two days, not two months. Our old vendor would never."

    GF

    Greg F.

    VP of Technology

    Casino & Hotel · Connecticut

    "The segment builder lets our team self-serve. No more waiting on IT for every campaign list."

    NV

    Nina V.

    Marketing Coordinator

    Single-Property Casino · Kansas

    "Our hosts love the chat feature. They can reach VIPs instantly without phone tag."

    DM

    Derek M.

    Host Team Lead

    3-Property Casino Group · Oklahoma

    "The geofencing feature lets us push offers when players walk in. It's like having a greeter for everyone."

    TR

    Tony R.

    Director of Operations

    2-Property Tribal Casino · Oregon

    "We cut player churn by 28% in the first quarter. The journey automations are incredibly effective."

    SK

    Samantha K.

    Retention Manager

    Regional Casino · Indiana

    "Setup took two days, not two months. Our old vendor would never."

    GF

    Greg F.

    VP of Technology

    Casino & Hotel · Connecticut

    "The segment builder lets our team self-serve. No more waiting on IT for every campaign list."

    NV

    Nina V.

    Marketing Coordinator

    Single-Property Casino · Kansas

    "Our hosts love the chat feature. They can reach VIPs instantly without phone tag."

    DM

    Derek M.

    Host Team Lead

    3-Property Casino Group · Oklahoma

    Pay for messages, not contacts.

    Stop paying per-contact fees on your entire database. With PlayerOS, your platform subscription includes unlimited contacts — you only pay for what you send.

    Save up to $120K/year vs. per-contact pricing models

    Ready to modernize your player communications?

    See how PlayerOS can replace your fragmented marketing stack with one purpose-built platform.